Isithombe somlomo ngombono ngomuntu, okwenziwe ngesisekelo solwazi ngaye. Umbono onjalo wenziwa kuphela ngokusebenzisa inkulumo yomlomo noma ebhaliwe.
Ngomuntu webhizinisi, isithombe somlomo sibaluleke kakhulu. Abalingani abangenzeka, ngaphambi kokuba bahlangane nawe, bazobuzwa ngempela mayelana nedumela lakho emphakathini webhizinisi. Kulokhu, ithonya lemibono yabanye akufanele lithathwe phansi. Isici esiyinhloko somlomo wesithombe yinkulumo yakho. Uma unenkinga ngalokhu, ngezinye izikhathi kungcono ukuthula, kunokuba uchaze imicabango yakho ngendlela engacaciswanga. Indlela engcono kakhulu yokuphuma kule simo ukuqeqesha kwakho. Ukwenza isithombe esihle somlomo, lezi zincomo kumele ziqaliswe:
- sebenzisa inkulumo nokucabanga. Funda ngokucacile, khuluma kahle futhi uhlele umcabango;
- uxhumane nabantu ngomsindo omuhle;
- smile lapho ukhuluma futhi uzama ukwenza impendulo efanayo;
- cabangela izithakazelo zomuntu we-interlocutor;
- uma kunesidingo, unganqikazi ukukhuluma ngezihloko "ezingavunyelwe". Ubonisa ukuzethemba nobuqotho;
- hlonipha isiko lokukhuluma kanye nesimiso sebhizinisi;
- Ungaqedi ukuhleba futhi ungaxoxani nabantu abathathu ngemuva kweminyango yabo;
- lalela i-interlocutor yakho, bonisa isithakazelo sakho;
- yincoma uma kufanele;
- Ungavumeli umlomo wakho ngesandla sakho uma uhleka. Isenzo esinjalo sibangela ukungathembeki kuwe;
- njalo ubhekisela ku-interlocutor ngegama;
- khumbula izingxenye ezinjalo zomlomo zaleso sithombe njenge: intonation, timbre, diction, emotionality, incazelo yesitatimende, logi nokucabanga kokukhuluma.
- zama ukwakha abantu abanobungane obuhle nomuntu wakho.
Yiba umuntu ohloniphekile futhi ophendulayo. Bonisa inhlonipho kwabanye abantu futhi ungagwemeli ithuba lokuba njalo phakathi.