Ukubheka ngaphezulu - kukhona ukuphuma?

Igama elithi "overbooking" lijwayele abaningi hhayi nje ngezwi lokuzwa. Izimo lapho indawo ekhokhelwa khona endizeni noma ehhotela isivele ihlala umuntu, ngeshwa, bahlangane kaningi. Okwenza lokhu kwenzeke, kungenzeka ukuthi ugweme ukubhala ngaphezulu nokusebenza, uma kungenjalo lucky - sizoxoxa ngazo zonke izinkinga ngezansi.

Ziyini izizathu zokubheka ngaphezulu?

Izizathu eziyinhloko ze-overbooking ziningana:

  1. Izimpikiswano zobuchwepheshe, uma "okuthile" kwenzeka ku-database noma idatha yekhasimende elingase likhohlwe / ayinaso isikhathi sokwenza ku-database.
  2. Isifiso samahhotela nezindiza ezindizayo ukwenza ukuqhuma okukhulu kwi-super-bronzing eyaziwayo, ngoba ngokwesilinganiso ama-5-15% wezembatho zempi athola ngomzuzu wokugcina. Mane nje ubeke, ukuqinisekisa ukuthi amakamelo ehhotela akusizi lutho futhi izindawo ezisezindizeni azishiywanga zingenalutho, izinkampani zithatha amakhasimende anganelisekile asele uma izibikezelo ezingalungile "eziphephile".
  3. Iqhinga lomqhubi wezokuvakasha othengisa isikhala emahoreni amabili, kodwa omunye wabo akadingi. Ezimweni ezinjalo, u-opharetha wezokuvakasha angathengisa izihlalo ehhotela elidumile kuwo wonke ama-comers, futhi okwesibili liphakamisa ngokulinganayo intengo. Ukufika ehhotela "izivakashi" ezingenakuthola zihlala kwelinye ihotela, kodwa ngaphezulu "kubiza".
  4. Ngokuvamile kukhona isimo lapho amaholide asehhotela efuna ukunweba ukuhlala noma i-vip-client ngomzuzu wokugcina eveza isifiso sokuhamba ngendiza ethile. Ngokusobala, kulokhu, okunye kuzobe kufunwa abasha.

Ngesikhathi futhi kuphi ukulinda ukukhohlisa okungcolile?

Ungakwazi ukubona izimo eziningana lapho izimo ze-overbooking zanda. Ngokuqondene nezindiza, ukubhuka ngokweqile kungavamile kakhulu ezindizeni ezindizayo kunezindiza zemikhakha . Ngokuphathelene namahhotela, ukuhlela ngokweqile kuyisenzakalo esivame kakhulu ezindaweni zokungcebeleki ezibizayo, ikakhulukazi ngesikhathi sezinkinga ezinkulu kakhulu. Isibonelo, eTunisia ngoSepthemba, eGibhithe - lonke ihlobo, eBulgaria - Agasti.

Kungenzeka yini ukugwema ukubhala ngaphezulu?

Empeleni, ukugwema isimo se-overbooking akunakwenzeka, uma uhloselwe ukubhekana nayo. Kungenzeka ukuthi ubhale kuphela amathiphu ambalwa kuphela, okunamathela kulokho okuzovumela, ngezinga elithile, ukunciphisa ingozi. Okokuqala, kungakhathaliseki ukuthi kuzwakala kanjani, ngaphambi kokuxhumana ne-ejensi yokuhamba noma yezindiza, buyekeza izibuyekezo. Ngokuqinisekile, uma kunezibonelo ezedlule, izakhamuzi ezicasuliwe azizange zithule futhi zishayeke kwi-intanethi okungenani imigqa embalwa. Okwesibili, uma kungenzeka, uhlele uhambo hhayi ngesikhathi sokuphakama. Futhi, okwesithathu, uma sikhuluma nge-overbooking ngesikhathi sezindiza, khona-ke nansi ukulawulwa kwezingcweti zokuqala. Ngokusobala, uma leyo ndawo ithengiswa kubantu ababili, khona-ke lowo oye wangena endizeni ngaphambili uzoba khona. Ngakho ukufika kusesikhumulweni sezindiza kungasindisa izinzwa zomuntu.

Indlela yokuqhubeka uma i-overbooking itholakele?

Okokuqala, uma usisulu se-overbooking, ungesabi, ungamemeza futhi ungenzi izimo eziphikisanayo. Ngokuvamile ungakwazi ukuthola indawo yakho. Enye yezindlela eziphumelelayo - ukubeka ingcindezi ngesihawu, kungenzeka ukuthi umndeni onabantwana noma izihlobo ezikhulile uzobe uhlala ehotela elihlelwe ekuqaleni. Enye indlela ukuhlaselwa kweqembu, uma uqala ukufuna abantu abanomqondo ofanayo abasesimweni esifanayo futhi besongela ihhotela, cishe kungenzeka ukuthi ukuphathwa kuzothola indlela yokuxazulula konke ngokuthula. Kungenzeka ukuthi lezi zenzo ngeke zisebenze, futhi kuzodingeka uhlale kwelinye ihotela noma uhambise enye indiza. Nakhu kubalulekile ukukhumbula ukuthi ungakwazi kuphela ukuhlinzekwa ngezimo ezifanayo noma ngcono, kodwa hhayi okubi nakakhulu. Kunoma yikuphi, uma ungakathokozi, thola ubufakazi - izithombe, izikweletu, ubufakazi bofakazi, ezisekelwa ngamagama nezinombolo zepasipoti, konke lokhu kuzoba usizo emzabalazweni wobulungiswa enkantolo.