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Emazweni aseNtshonalanga Yurophu, isimo sezomnotho emkhakheni wezomnotho siwukuthi amabhizinisi amancane aphumelele khona ngoba enza isisekelo sokuthuthukiswa kwamabhizinisi aphakathi namakhulu. Ezweni lakithi, isimo sihluke kakhulu, ngoba amabhizinisi amancane angenayo insizakalo yokuthuthukiswa kwemisebenzi yabo, ikakhulukazi, ukubonisana ngokuqondile.

Ukubonisana amabhizinisi amancane

Ukubonisana uhlobo lomsebenzi olugxile ekucebiseni abakhiqizi, abathengi, abathengisi ngezinkinga ezihlukahlukene ezihlobene nezemali, ezomthetho, ezobuchwepheshe, imisebenzi yezobuchwepheshe ( ibhizinisi lokuqeqesha ). Umgomo wayo ukusiza abaphathi ukuba bafeze imigomo yabo, noma ngamanye amazwi, kungakhathaliseki ukuthi kungasiza kanjani emkhakheni wezezimali, wezobuchwepheshe, ohlinzekwa ngabathengisi, ukuxazulula inkinga ethile.

Inkampani ngayinye yezokubonisana inokugxila kwayo okukhethekile, isibonelo, imali, inhlangano, njll. Umsebenzi oyinhloko wokubonisana ukuhlolisisa nokuqinisa amathuba okuthuthukiswa nokusetshenziswa kwezixazululo zezobuchwepheshe, ukucabangela ukuthi inkinga iklayenti ikhona.

Ukubaluleka kokubonisana nentuthuko ephumelelayo nokusebenza kwebhizinisi elincane kukhula namuhla. Lokhu kungachazwa yizici ezilandelayo.

  1. Imvelo yangaphakathi yanoma yiluphi inhlangano incike kakhulu ezintweni zokushintsha kwendawo yangaphandle ngokushesha. Gcina isazi sakho sokuthuthukiswa kwebhizinisi elincane lingabiza kakhulu, ngakho-ke okukhethwa kukho kuzoba ukubonisana ngezikhathi ezithile nochwepheshe.
  2. Inqubo yokwaziswa ithuthuka, eguqula izinhlangano zibe amafomethi enethiwekhi ezizungezwe isakhiwo sokwaziswa esithuthukisiwe, ngenxa yokubambisana kwabo jikelele.

Ukubonisana kwebhizinisi

Ukubonisana nosizo kumabhizinisi ekuthuthukiseni izinhlelo zokuthuthukisa ibhizinisi ukuchaza, ukulinganisa nokwenza ngcono izinqubo zebhizinisi zangaphakathi. Futhi, ikuvumela ukuba uvumelanise izindlela ezinhle zokuphatha kumabhizinisi athile futhi uwasebenzise.

Ukubonisana kubandakanya futhi izinqubo zebhizinisi zokuvuselela ukuze kufinyelelwe imigomo ebekwe ohlelweni lwebhizinisi. Lezi zimiso ezilandelayo zisekelwe ekubuyiseleni kabusha:

Izinsizakalo zokubonisana zebhizinisi

Izinsiza ngokuvamile zifaka isandla ekushintsheni okuhle ezinhlanganweni. Kodwa akufanele sikhohlwe ukuthi izinguquko zithinta njalo izithakazelo zabasebenzi futhi ngezinye izikhathi ngisho zingabangela ukuba banganeliseki. Ngakho-ke, ukuzibandakanya kwabaxhumanisi kule nqubo kusiza ekunciphise kancane kancane isimo samanje. Lokhu kubangelwa ukulungiswa okuthile izindlela zokwephula izithakazelo zabantu abasebenza ebhizinisini futhi ngenxa yalokho kunciphisa izinga lokumelana kwabo. Ukubonisana kudlala indima yokwenza uhlelo emkhakheni wezinsizakalo zebhizinisi empilweni yebhizinisi.

Njengoba sekushiwo kakade, izinsizakalo zokubonisana zinganikezwa kunoma yimaphi amabhizinisi ebhizinisi, okudinga ulwazi olukhethekile nolwazi lokucwaninga. Ngesikhathi esifanayo, amabhizinisi amancane namaphakathi ayenesidingo sezinsizakalo zokuxhumana ezisebenzayo ezibavumela ukuthuthukisa imisebenzi yabo nokuthuthukisa ukuncintisana kwabo.