Ukuphatha ibhizinisi noma iqinile, kubalulekile ukwazi kuphela izisekelo ezisemkhakheni othile. Ngezinye izikhathi abaphathi bamabhizinisi badinga usizo lwabachwepheshe abaqeqeshiwe kakhulu ezindaweni ezihlukahlukene - kusukela ekuxhasweni kwezezimali kwezobuchwepheshe. Ukusiza abaphathi ukuthi baqonde izinkinga eziyinkimbinkimbi, izinkampani zokubonisana zaqala umsebenzi wazo. Ukubonisana nokuthi kuyini - sinikeza ukuqonda.
Yini ebonisanayo?
Lo mqondo usuzwile isikhathi eside, kodwa akubona wonke umuntu owazi ukuthi kusho ukuthini. Ukubonisana ngumsebenzi wokucebisa abaphathi ezindabeni eziningi ku:
- izimali;
- imisebenzi yezohwebo;
- umkhakha wezomthetho;
- indawo yezobuchwepheshe;
- ubuchwepheshe
- uchwepheshe.
Inhloso yokubonisana ingabizwa ngokuthi usizo oluqondile ohlelweni lokuphatha (ukuphathwa) ukufeza imigomo ebekiwe. Umsebenzi oyinhloko lapha ukuhlaziywa kwamathemba okuthuthukiswa, kanye nokusetshenziswa kwezixazululo zesayensi nezobuchwepheshe, ngokucabangela indawo okuyiyo kanye nezinkinga zeklayenti ngalinye elikhona.
Yenzani inkampani yokubonisana?
Ukusho ngokungaqondile lokho okwenziwa yinkampani yokubonisana akunakwenzeka. Ububanzi bokubonisana bukhulu kunemisebenzi eminingi eyisisekelo kanye eyengeziwe, noma iminyango enkampanini enkulu. Inhloso eyinhloko yokusebenza kwenkampani enjalo ukuthuthukisa, ukwandisa ukusebenza kwebhizinisi lamaklayenti. Usizo lenkampani alukwazi nje ukululekwa okufanele, kodwa futhi ngokusiza ngokusebenzayo kumsebenzi wamakhasimende.
Izinhlobo zezinsizakalo zokubonisana
Isikhungo ngasinye sokubonisana sinikeza izinsiza ezinjalo:
- Ukubonisana ngezezimali - isethi yamasevisi ahlose ukwakha uhlelo lokuphatha olusebenzayo, oluthembekile. Siyabonga kuye, ukubala, incazelo, ukuhlolwa kwezinkomba ezibonakalayo eziveza umsebenzi wenkampani.
- Ukubonisana nokuphatha - ngosizo lwakhe, ungathola ubuthakathaka ngesikhathi futhi ubenze babe namandla ngokulungisa ukugxila kwenkampani.
- I-Accounting - iluleka ngezindlela ezintsha zokuphendula kanye nemisebenzi ezinhlelo zekhompiyutha, ikwazisa abasebenzi kanye nabaphathi mayelana ne-accounting entsha.
- I-Legal - inikeza ukusekelwa okwesikhashana nokufanele enhlanganweni ngesikhathi shintsha njalo emthethweni.
- Ukubonisana kwentela - kusiza ekusebenzeni izinkokhelo zentela ngendlela ehlelekile, kungavumeli ukuphulwa emkhakheni wentela, ukususa amaphutha okwakhiwe.
- Ukubonisana ngokuthengisa - ukubonisana kwanoma yiliphi igatsha lebhizinisi elisebenzayo.
- Ukubonisana kochwepheshe - izinsizakalo zokubonisana, okufakazela ukuqaliswa nokuthuthukiswa kwezixazululo zokuqaliswa kwazo ngemuva kokuthola inkampani.
Ukubonisana nokuphatha
Ukuphathwa noma njengoba kubizwa ngokuthi ukuhwebelana kwebhizinisi kuyisenzo esenzelwe ukuthuthukisa izinhlobo zokuphatha nokuziphatha kwebhizinisi. Lolu hlobo lokubonisana luwukunikeza iseluleko nokusekelwa okuphelele kumakhasimende. Kuqondwa njengethimba elithile lezinsizakalo ezinikezwa abantu abaqeqeshiwe nabaqeqeshiwe. Basiza ekutholeni nasekuhlaziyeni izinkinga zale nhlangano.
Ukubonisana Nezezimali
Ochwepheshe bathi ukubonisana ngezezimali kudala uhlelo oluzinzile lokulawulwa kwezimali ngokuqinile. Kuzo zenziwa:
- ukuhlaziywa okufanelekayo kanye nokucwaningwa kwazo zonke izindawo zomsebenzi, ukukhiqizwa nokutshalwa kwezimali;
- iseluleko mayelana nokuhlelwa kwezimali ;
- ukuthuthukiswa kwezindlela zokuthuthukisa nokuqinisa uhlelo lwezimali.
Ukubonisana emkhakheni wokutshala izimali kuhlotshaniswa nokuklama, ukudala izinhlelo ezithile nezinhlelo zemisebenzi yokutshala izimali. Ukubonisana kwezezimali okuqakathekileko kuqondwa njengelulekako ekuthuthukiseni amasu, ukukhetha ukwakheka okuhle kweenhloko begodu nokwandisa inani lalo. Lesi siqondiso sihlotshaniswa nokubalwa kwezimali, okusho ukudala isakhiwo sokuphathwa kwemali, ibhajethi kanye nokutshalwa kwemali, kanye nomnyango wezinsizakalo zezomnotho.
Ukubonisana kwe-IT
Yiziphi izinsizakalo zokubonisana ezinikezwa emkhakheni wezobuchwepheshe bezokwaziswa akudingeki ukwazi abaphathi kuphela. Leli gama lisho imisebenzi yeprojekthi ehlobene nokwesekwa kolwazi ngezinqubo ezehlukene zebhizinisi. Ngenxa yalokho, ukuhlolwa okuzimele kokusebenza kwetheknoloji yolwazi kungenziwa.
Ukubonisana no-HR
Kunezinhlobo ezahlukene zokubonisana. Omunye wabo uyisimiso esisodwa. Akabaluleke kangako kunabanye. Ukubonisana kwabasebenzi kuqondwa njengendlela yokwenza izinyathelo zenhlangano nezengqondo zokuxilongwa, ukulungiswa kwesakhiwo senhlangano, noma umkhuba webhizinisi lokuthuthukisa izinkomba zokukhiqiza, ukuthuthukisa isimo sezulu sezenhlalakahle nezengqondo, nokuthuthukisa izisusa zabasebenzi .
Ukubonisana kwezomthetho
Ngokusemthethweni noma njengoba kubizwa ngokuthi ukubonisana ngokomthetho ukuhlinzekwa kwezinsizakalo emkhakheni wezomthetho futhi kunomqondo wokubonisana. Abaholi bayazi ukuthi ukubonisana akutholakali kuphela izimpendulo zemibuzo ethile, kodwa futhi kunikeze usizo ngesikhathi esisodwa noma olunzulu ngenkathi kuxazulula izinkinga. Kuhilela ukusiza abaphathi bezinkampani ukuthuthukisa izixazululo eziyinkimbinkimbi nezisistimu ezinkingeni
Ukutshala izimali
Ngaphansi komqondo wokubonisana ngamasu, kuyisiko ukuqonda umsebenzi wokutshala izimali, okubandakanya ukuqondisa izindawo ezisebenzayo zokutshalwa kwezimali. Isekelwe enqubeni yenqubomgomo yokutshala izimali. Abaphathi kanye nabatshalizimali bakhetha izinhlelo zokutshalwa kwezimali nokuheha inzuzo ngokubheka izincomo ezisebenzayo ezinikeza izeluleko zokutshala izimali.
Ukubheka izinto zokuxhumana
Imiqondo enjengokuthi i-logistics ne-consulting ihlobene. Ukubonisana kwemvelo kusho uhlobo oluthile lomsebenzi wokuphatha, okubandakanya ukutholakala nokuhlaziywa kwezinkinga ohlelweni lokuphathwa kwezinto zokusebenza ngokuthuthukiswa okuqhubekayo kwezinyathelo zokuqeda. Ukuphumelela kwalolu hlobo lokululekwa kuyoba ulwazi oludingekile lomxhumanisi, ikhono lakhe lokunikeza izindlela ezifanele zamakhasimende ezingavimbela ukuvela kwezimo eziyinkimbinkimbi.
Ngenxa yomsebenzi we-consultant ochwepheshe, kungenzeka ukuthi uchaze futhi ahlele ukuphathwa kwenhlangano eyodwa imibono eyisisekelo yezinhlelo zokusebenza, ukuthola iqoqo lamanani ajwayelekile avamile okuzobe okwaziyo kanye nokukhululeka ngesikhathi esisodwa. Kuncike ekutheni abaphathi benkampani kanye nomxhumanisi benza ngokusemthethweni, kungenzeka ukufeza imigomo ebekiwe.
Ukubonisana kwemvelo
Abaphathi abaningi bezemvelo bayazi ukuthi ukubonisana kuyinkonzo yokubonisana ehlotshaniswa nokusekelwa kwemvelo yomsebenzi wokwakha kanye namafemu okuklama, izinkampani kuzo zonke izigaba zomsebenzi, ukuphathwa kwamabhizinisi kamasipala kanye nesifunda, okuhlanganisa amaphrojekthi okulondoloza imithombo namaphrojekthi ukunciphisa izinga lokungcola kwemvelo imvelo ngamabhizinisi. Izinsizakalo kule ndawo zingaba:
- Isitifiketi semvelo semishini, izinkampani, amabhizinisi, ukukhiqizwa kanye nezinto zemvelo nezindawo
- Ukuhlaziywa okunzima kwezemvelo nezomnotho kokusebenza kwezikhungo zezimboni zamanje nezenzelwe.
- Ukucebisa izinhlangano zemvelo.
- Ukuthuthukiswa kwemisebenzi nokuhlola imisebenzi yabo.
- Ukwandisa ukusebenza kohlelo lokulawulwa kwemfucuza.
- Ukuzikhethela izinhlangano zobuchwepheshe obuhle kanye nemishini yokuvikela imvelo.
Ukubonisana kwezokudlela
Noma ubani ohlela ukuqhuba ibhizinisi lokudlela, futhi ufuna konke kubalwe ukuze ungahlali ngaphandle kwemali nesikhathi, kunconywa ukuthi ucele ukubonisana ukuthi uyini futhi usebenzise ku-ejensi yokubonisana. Ngokuvamile, umqondo "wokubonisana nokudlela" uhlanganisa nezinsizakalo ezibalulekile ezihlinzekwe:
- Ukuphathwa okugcwele kwe-restaurant ngokuvumelana.
- Ukusekela nokuqaliswa kwezinhlangano zokudlela kuzo zonke izigaba, kusukela emcimbini kuya ekuvuleni.
- Ukuhlaziywa kwephuzu le-catering esebenzayo kakade.
- Ukuqaliswa kwamazinga amasha.
- Ukusebenzisa imiqondo emisha yokwandisa ibhizinisi.