Emiphakathini yanamuhla, amasu amaningi namakhono angathuthukisa kakhulu futhi enze lula impilo yakho. Omunye wamakhono anjalo awusizo ukulalela okusebenzayo, okuqukethe ikhono lokulalela i-interlocutor ngokuphendula kwangaphakathi nangaphakathi kwangempela. Le nqubo ivumela hhayi kuphela ukuhlela umxhumanisi wakho futhi ukwazi ukuqonda iphuzu lakhe lokubuka, kodwa futhi elikuthonya. Ngenxa yalokhu, umqondo wokulalela okhuthele manje usuthandwa kakhulu ezindaweni ezihlukahlukene zokuphila.
Izinhlobo zokulalela okusebenzayo
Kunemigomo ehlukene yokulalela okukhuthele, okuhambisana nezinketho ezintathu ezihlukene zalesi simo:
- Ukulalela ngokugcwele. Kulesi simo, ugxila emininingwaneni, ukucacisa futhi ubuze futhi ukuze umxhumanisi aqonde ukuthi ufuna ukuqonda konke akushoyo ngokwakhe.
- Ukulalela okusheshayo. Ngezinye izikhathi umuntu udinga ukukhuluma, futhi ngalesi simo akufanele aphazamise, kodwa alalele ngokuthula, ngezikhathi ezithile angene futhi akuvumele ubone ukuthi uyamqonda.
- Ukulalela kwe-Empathic. Lolu hlobo lwenza ube ngengqondo emi endaweni yesikhulumi bese uzama ukuzicabangela, ukuzwa imizwa yakhe, ukuyiveza ngamazwi ukuze aqaphele ukuthi uyakwazi ukuzwela ezingeni elijulile.
Ngokuvamile, ngalesi sisekelo, ukulalela kokusebenza okunamandla nakho kwakha. Abantu bahlukaniswe ngababili futhi kungakapheli imizuzu engu-2-3 ngamunye usebenza ngalezi zindlela ezintathu zokulalela okusebenzayo.
Izindlela zokulalela okusebenzayo
Kwabaningi, ngisho nedivayisi elula, njengekhono lokulalela i-interlocutor, ngaphandle kokuliphazamisa, lingaphezu kwamandla alo. Kodwa lokhu kuyisisekelo sokulalela okusebenzayo kanye nesibonakaliso sokuhlonipha okuyisisekelo. Cabangela ukubonakaliswa okulula okuvela ensimini yokulalela okusebenzayo:
- Ukuthambekela okulula komzimba ku-interlocutor;
- ukuqhuma njalo ngesikhathi senkulumo yesikhulumi;
- ukukhanya kwamahlo;
- ukulinganisa okuhambisana nendaba yokuxoxisana;
- vumela ukuvuma;
- izincazelo ekukhulumeni;
- ukucela kabusha ekupheleni kwesitatimende ("okungukuthi, njengoba ngikuqonda ....");
- kufingqa ("ngokujwayelekile, wanquma ...");
- ukubonisa uzwela;
- uzwela ("lokhu kukucasula?"), njll.
Indlela yokulalela ekhuthele ikuvumela ukuba uhlele lowo okhulunywe ngaye, umqinisekise ukuthi uyamkhathalela ngempela ngamazwi akhe futhi ikuvumela ukuba uthonye iphuzu lakhe lokubheka, uholele ezisekelweni ezintsha, usebenzisa kuphela ulwazi akunike lona.