Ukungaboni kahle kwengqondo kunquma isimo somuntu, okubonakala ngokungahambisani nokubuka okuphikisanayo, izinkolelo, izimo zengqondo nezimo zangaphandle. Umlobi we-theory kanye nomqondo ofanayo wokukhukhumezeka kwengqondo kuyinto uL. Festinger. Le mfundiso isekelwe kwisifiso somuntu sokuba nesimo sokududuza kwengqondo. Kuphela ngokulandela indlela yokufeza imigomo nempumelelo, umuntu uthola ukwaneliseka empilweni. I-Dissonance yinkinga yokungaphakathi kwangaphakathi, okubangelwa ukuphikisana phakathi kwemibono ephikisanayo yamaqiniso namkha imibandela namanye amasha. Le nzwa ibangela isifiso sokuvuselela inqubo yolwazi ukuze kuqinisekiswe ukuthi iqiniso lwazi olusha. Inkolelo ye-dissonance engqondweni ye-Festingera ichaza izimo eziphikisanayo ezavela ohlelweni lokuqonda lomuntu oyedwa. Imibono eyinhloko ephikisanayo engqondweni yomuntu ingokwenkolo, imibono, inani, imizwelo nokunye okungafani.
Izimbangela ze-dissonance
Lesi simo singenzeka ngenxa yezizathu ezilandelayo:
- uma kwenzeka ukungahambisani kahle;
- uma umbono womuntu ufakiwe embonweni weqembu;
- ngenxa yamasiko namasiko amisiwe;
- Uma kwenzeka ukungafani phakathi kokuhlangenwe nakho okudlule nesimo esisha.
I-psychology yesimanje ifunda isimo sokuxilongwa kwengqondo ukuze ihlathulule futhi ifunde isimo sokungqubuzana kwangaphakathi okuvela kumuntu noma iqembu labantu. Umuntu, eqongelele isipiliyoni sempilo ethile, kumele asebenze ngokumelene nalo, ngokusho
Isibonelo sokungaboni kahle kwengqondo kungaba yisimo esiye sashintsha amapulani omuntu. Isibonelo: umuntu wanquma ukuphuma edolobheni ukuze abe epikinikini. Ngaphambi kokuphuma waphawula ukuthi kwakhula. Lo muntu akazange alindele imvula, izimo zohambo lwakhe ziye zashintsha. Ngakho-ke, imvula isibe umthombo wokudonswa kwengqondo.
Kuyaqondakala ukuthi umuntu ngamunye angathanda ukunciphisa ukuxilongwa, futhi, uma kungenzeka, ukuqeda ngokuphelele. Lokhu kungafezwa ngezindlela ezintathu: ngokushintsha isici sakho sokuziphatha, ngokushintsha izakhi zengqondo ezibonakalayo zangaphandle, noma ngokusungula izakhi ezintsha zokuzicabangela ekuphileni kwakho.