Le ngxoxo cishe iyincenye ethakazelisayo kakhulu yenqubo yokubeka umsebenzi, ngoba kuxhomeke kulesi sigaba ukuthi uthola umsebenzi. Ngakho-ke, kubalulekile ukwazi ukuthi ungalungisa kanjani le ngxoxo. Uma ukulungiswa kunikezwa ukunakekelwa okwanele, khona-ke amathuba okuba namahloni kukhulumiswano akhulisa izikhathi eziningi.
Yini okudingeka ukwazi ngesikhathi sokuxoxa?
Ngakho-ke, umenyiwe kumqashi wengxoxo, ungayilungiselela kanjani?
- Qala ukulungiselela ukuxoxwa komsebenzi ngendaba emfushane ngawe. Izingxoxo eziningi (kungakhathaliseki ukuthi umqashi wakhe noma umphathi wezinkampani uqhuba) uqala ngesicelo somfakisicelo ukuthi azitshele ngaye. Uma lowo ozobhapathizwa engakulungele umbuzo onjalo, indaba ibonakala ingavumelani, inkulumo ayikho, futhi umqondo ugcotshwe. Ngokuvamile, ukukhuluma ngabo, abantu banaka kakhulu izinto ezizilibazisa kunezimfanelo zobuchwepheshe. Uthakazelisa kumqashi njengomsebenzi ongase abe khona, yingakho kufanele ukhulume ngokuzilibazisa, futhi udinga ukumboza imfundo yakho, isipiliyoni somsebenzi namakhono ngokuningiliziwe.
- Ukulungiselela ukuxoxisana nomqashi kumele kuhlanganise nokuthola ulwazi mayelana nenkampani ohlela ukuyisebenzisa. Yiqiniso, ekuqaleni kokuxoxisana uzokwaziswa okujwayelekile mayelana nenkampani, kodwa kuyadingeka ukuthi unolwazi olungeziwe. Zingaba usizo uma uphendula eminye imibuzo yomqashi. Ngokuvamile abakhokhelwa banikezwa ukukhuluma ngezenzo zabo esimweni esithile, ngaphandle kokwazi imininingwane yenkampani, kuzoba nzima ukwenza lokhu.
- Yini enye okufanele ngiyibheke lapho ngilungiselela ukuxoxwa komsebenzi? Ngendlela yakhe yokukhuluma - izwi elizolile, inkulumo ehlanjululwayo nesifiso sokubukeka kahle kunabanye abangakudlala nawe ihlaya elinonya. Ngokwezibalo, ukhetho luvame ukuphikiswa ngokuqondile ngalezi zizathu, hhayi ngenxa yokungabi nolwazi olunolwazi.
- Ungalungiselela kanjani ingxoxo ngesiNgisi? Empeleni, lapha ulinde, okufanayo - indaba mayelana nawe, imibuzo engakhululekile, mhlawumbe ukuhlolwa, - ngokwemvelo ngesiNgisi. Ngakho-ke, akufanele ukwesaba, wazi isiNgisi futhi ungakhohlwa ukuthi udinga ukukhuluma ngemfundo oyitholile esikhathini esidlule, nombuzo ohloniphekile we-HR imenenja ethi "Ungubani namuhla?" Kumele kuthiwa konke kuhle futhi ngiyabonga i-interlocutor (ngiyajabula, ngiyabonga).
Yini okufanele ilungiselelwe le ngxoxo?
- Yilungele "ukuzithengisa", ubuze ngokuqondile ngezinga leholo, ukhulume ngalokho okulindele. Sitshele ngempumelelo yakho kanye nempumelelo yakho, uma isikhundla sakho sithatha iphothifoliyo, ungakhohlwa, uxoxe. Futhi ukuze umqashi akhombise kahle, qaphela izingubo - ukubukeka okukhathazayo akusizi ekutholeni isikhundla. Indwangu kufanele ihambisane nesimo esifisa - lowo ozobhalwa isikhundla se-akhawunti ejwayelekile akufanele abheke njengomqondisi wezezimali wale nkampani, kodwa futhi abe yijantshi eboshiwe kanye nesitulo esiluliwe, futhi. Uma ngabe uhlobo lwakho "olunezinaliti" lwonakaliswa ngumshayeli onganaki owakufafaza, kungcono ukuchazela lokhu engxoxweni, ukuze kungabonakali njengokungahloniphi.
- Ngokuvamile imibuzo yokuxoxwa ibuzwa imibuzo ekhohlisayo ukuze ubone ukuthi ozobhapathizwa uzosabela kanjani esimweni esingavamile. Lezi zicelo zokubiza ukwehluleka kwakho, imibuzo mayelana nezizathu zokushiya umsebenzi wakho wangaphambilini, ukuthi isifiso sakho sokusebenza kule nkampani sisekelwe kulokho, okuzibona wena eminyakeni engu-2-3, njll.
Akukubi, uma ulungiselela ingxoxo nomqashi, uzokwazi ukuphendula izimpendulo zemibuzo enjalo. - Izingcindezi-izingxoxo, nazo zidinga ukuba zilungele. Ngokuvamile izinkampani zisebenzisa le ndlela, ziveza ukumelana nokucindezeleka komuntu ozobhapathizwa, nakuba kungabikho bonke abaqashi abanolwazi olufanele kule ndawo. Ngako-ke, ngezinye izikhathi izingxoxo zokucindezeleka ziphendukezela ngokungaqondile emkhakheni wemenenja. Uma lokhu kwenzeka kuwe, cabanga izikhathi ezingu-10 ukuthi kufanele yini ukuba usebenze enkampanini lapho abasebenzi abangekho abaqeqeshiwe bahlanganyela ekuqeshweni kwabasebenzi.